Terms of service
Welcome to JoeyPouch.
By accessing or using our website , you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the terms and conditions, then you may not access the Site or use any services.
1. Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this Site.
You may not use our products for any illegal or unauthorized purpose.
2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted over various networks.
3. Products and Services
All products or services are subject to availability.
We reserve the right to discontinue any product at any time without notice.
We have made every effort to display product descriptions and images as accurately as possible, but we do not guarantee accuracy.
4. Prices and Payments
Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service without notice at any time.
All payments are processed securely through third-party payment providers.
5. Orders and Billing
We reserve the right to refuse or cancel any order you place with us.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
6. Shipping and Delivery
Shipping times are estimates and may vary depending on location and external factors.
We are not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.
7. Returns and Refunds
Returns and refunds are subject to our Refund Policy, which can be found on our website.
Please review our Refund Policy before making a purchase.
8. Intellectual Property
All content on this Site, including text, graphics, logos, images, and software, is the property of JoeyPouch and is protected by intellectual property laws.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the Site without express written permission.
9. User Comments and Feedback
If you submit comments, reviews, or suggestions, you agree that we may use them without restriction or compensation.
We are not obligated to maintain comments in confidence.
10. Limitation of Liability
To the fullest extent permitted by law, JoeyPouch shall not be liable for any injury, loss, claim, or damages arising from your use of the Site or products purchased through the Site.
11. Indemnification
You agree to indemnify and hold harmless JoeyPouch from any claim or demand arising out of your breach of these Terms or violation of any law.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of Europe
13. Changes to Terms of Service
We reserve the right to update or change these Terms at any time.
It is your responsibility to check this page periodically for changes.
14. Contact Information
Questions about the Terms of Service should be sent to us at:
📧 Email: joeypouchco@gmail.com
🏬 Store Name: JoeyPouch
No limitations
With the JoeyPouch toddler carrier, the possibilities are endless. Whether you're heading to the beach, trekking through forests, exploring museums, or navigating bustling city streets, there are no limitations. This versatile carrier empowers you to go wherever your adventures take you with your little one in tow. Its durable design and comfortable features ensure that you can explore freely, making every outing an exciting journey for both you and your child.
Easily lift your toddler and set them down without any hassle or stress
Once your llittle ones start toddling around, they're constantly signaling for a lift up, a put down, and then up again. While traditional carriers have you strapping them in tight to keep them close, JoeyPouch simplifies the whole routine. It lets you effortlessly scoop them up when they want to be snuggled and put them down when they're ready to explore on their own.
FAQ
How long does it take to receive my order?
How long does it take to receive my order?
Domestic shipping can take up to 5 business days. Due to global supply chain challenges, shipping times could be longer than usual.
Please read our Shipping Policy for more information.
Are baby carriers safe for babies under 9 months?
Are baby carriers safe for babies under 9 months?
Our products are approved for children from 9 months up to approximately 4 years old, weighing between 8–20 kg.
Are there different sizes of Joeypouch carriers?
Are there different sizes of Joeypouch carriers?
All our carriers are the same size and can be used for children from 9 months to 4 year up to 20 kg. There are no different sizes.
Is the payment infrastructure reliable for purchases I will make from your website?
Is the payment infrastructure reliable for purchases I will make from your website?
Developed with the principles of "secure shopping" and "privacy of personal information" in mind, it operates with advanced communication protocols, including the 3D Secure system infrastructure.
Do you offer refunds?
Do you offer refunds?
Yes, we offer full and partial refunds.
Please visit our Refund Policy for the full details.
How can I track my order?
How can I track my order?
You can track your order using the shipment tracking code that we will share with you after we hand it over to our contracted shipping companies.